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The CMO Show: Adam Faulkner says superior CX requires empathetic marketers

September 18th, 2017 Posted by Podcast 0 comments on “The CMO Show: Adam Faulkner says superior CX requires empathetic marketers”

“It’s 2017 and we still find ourselves asking: What is customer experience? How does it differ from UX? Customer experience design expert Adam Faulkner joins us to clear up the confusion.

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