Initial Meeting
All great relationships start with a conversation. We can come to you, or host you in our Bridge St offices.
From our initial meetings blueegg will formulate a plan to address your requirements.
Stakeholder Engagement
blueegg will analyse any existing research, analytics, artefacts or industry information to expand our knowledge of your business.
Engaging with stakeholders is critical to the initial information gathering and throughout the project timeline.
User Research
blueegg uses a scientific methodology in User Research, capturing genuine insights and behavioural patterns from users.
Our dedicated Usability Lab setup captures audio & video for all interviews, as well as screen tracking for usability tests.
Synthesis & Prototyping
Our research team distils the information provided by interviewees, grouping insights to identify patterns.
Synthesising the insights from user research is the foundation of our Evidence Based Design process.
User Testing
Just like we tested your current state assets during the user research, we can also test our prototype designs.
It’s important to validate our approach with users to ensure that the design direction satisfies client and user requirements.
Findings and Recommendations
With research, design and testing completed, blueegg will produce a high level deck and detailed research report.
This and other artefacts will be presented during a Findings Workshop, along with our Now, Next & Later recommendations.
We’re an Innovative
Design Agency in Sydney
Blueegg is a User Experience Agency based in Sydney. We provide a comprehensive service covering discovery, engagement and delivery. Developing a strong understanding of what your users are doing and how they interact with your content is key to offering a strong and compelling experience.
We analyse your existing data, engage with your internal stakeholders and incorporate the strategy you are aiming for. By then engaging with your external stakeholders (customers) we are able to overlay true insight.
This insight is built into the prototyping and wireframes and is what leads to increased engagement, increased usability and increased conversion.
Clients
blue blog
Remote Research Tools
blueegg Designer Nura Lim recently put together a list of tools that we have used over 2020 to help better facilitate research.
Lance Shields and Adam Faulkner Talk about how Design is Adapting in this Environment
Recliner Designer Podcast Series Had a great chat with Lance Shields, Head of International Design at Adobe, about the current environment and how blueegg has responded in this current environment. Hope you enjoy listening... Listen to Recliner Designer Podcast Here: Recliner Designer with Lance Shields Get in touch to see how blueegg can help: Please [...]
What made me transition from Digital Marketer to UX Designer?
It’s been a rough few weeks and we are surrounded by the ongoing uncertainty. I’ve recently been saying to others “Stay safe and healthy” more than “How are you”. During this hard time, all we can do is what we can control and take a step back to reflect on what we have been missing [...]
Research Archetypes & User Interviews
blueegg Lead Experience Designer Angela Liu recently spoke at EUXSyd’s March Meetup talking about Research Archetypes and User Interviews.
Black Holes vs Rabbit Holes in User Interviews
A bad user interview…. We have all had them. You spend 60 minutes going around in circles, gaining no new insights. Why do they go so wrong? And more importantly, what can you do to stop them? One of the main causes I’ve found of bad user interviews, is what I call a black hole [...]
Remote Research Techniques
blueegg Experience Design Director Adam Faulkner recently put together a list of tools, tips and techniques to help you effectively facilitate remoter user research in a changing environment.
ADDRESS
Level 4, 17-19 Bridge St
Sydney NSW 2000
Australia
CONTACT
Phone: 02 8007 4711
[email protected]
www.blueegg.com.au
Skype: blueegg.skype